So much has changed in our lives in the past 10 – 20 years. Do you remember going to develop your film? When is the last time you heard a busy signal? Changes in one’s life can be devastating and exciting – depending on how the person addresses those changes. This workshop will teach participants the difference between good stress and bad stress and the dangers involved in not managing bad stress – not only from a work perspective, but also in their personal lives.
Topics in this session will include:
· Exploring what has and has not changed over the past two decades
· Understanding how change affects YOU personally
· Learning about typical responses to stress and change, and how to reprogram thoseresponses
· Exploring ways of alleviating stress
· Learning how communication affects our perception of stress and conflict
This session is presented by Dale Knutson, Director of the Port Authority Operations University, Pittsburgh, PA